You can return any item purchased on a fixed priced sale for a full refund within ten days after receipt. However, you must take reasonable care of the item/s. You will be responsible for the shipping costs both to and from your address.
To cancel your order you must advise us by email.
All parcels are sent back at your own risk.
We would advise using recorded delivery as the parcel is not our responsibility until we sign for it.
Also the right to cancel and return for a refund does not apply to the following-:
“Personalised goods or goods made to a consumer’s specification” this includes all bespoke custom orders either placed on the website or over the phone.
PLEASE NOTE: We will only accept the return of items if sent back in original unused condition. This includes any items that smell of smoke and items returned in unsuitable packaging.
Pricing & Payment
No item will be dispatched until full payment has been received and cleared by the bank. For this reason credit card or paypal payment is preferred. We take all payments via Paypal for both credit or debit card payments through our website.
All our artificial flower arrangements are handmade and brand new. Picture is for illustration only as all arrangements are hand made to order so picture may be slightly different to finished product.
Copyright © 2015 FlowerBusy
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